Rob Banks ?Deputy Director of Operations, Topeka and Shawnee County Public Library

Rob Banks is Deputy Director of Operations at the Topeka and Shawnee County Public Library. He has held a number of positions throughout the library in the 18 years he has been with this institution. Rob came to the library as an acquisitions clerk at the time when PC's were just being introduced. He was present for the initial automation of the library and has proceeded to pester those who actually know what they are doing in the intervening years. He has worked throughout the hierarchy and understands the processes necessary to work with the denizens of each level or at least can fake it.

Gina Millsap ?Executive Director, Topeka & Shawnee County Public Library

Gina Millsap is the executive director of the Topeka & Shawnee County (KS) Public Library. She's worked in libraries for 30+ years and received her MLS in the previous century. Her degree may be an antique, but her outlook isn't; she's a Library Journal 2007 Mover and Shaker (http://www.libraryjournal.com/article/CA6423399.html.)

As a seasoned library director, first at the Ames (IA) Public Library and now TSCPL, she is convinced that leading a 21st century library means knowing and responding to what matters most to library customers and the people who serve them.