Date : Aug 14, 2007
Start Time : 11 a.m. Eastern
Length : 00:01:00
Listen Now ?|? Podcast
Is your website the same as it was when it was first created in 1997? Do your fiction and nonfiction stacks resemble a warehouse as much as a library? Do customers have an experience at your library that entails more than just picking up stuff?
Library customers are used to getting an enhanced user-experience from other websites and retailers. Learn how to create services that embrace the Library 2.0 concept and encourage customer feedback and participation. Discover a digital environment that doesn't just list the library hours, but functions as a branch location. Bring your stacks to life by reorganizing and working with your digital branch and customers.
Thad Hartman ?Technical Services Supervisor , Topeka & Shawnee County Public Library
Thad Hartman is the Collection Development and Technical Services Supervisor at the Topeka & Shawnee County Public Library. While in college he started at TSCPL as a Shelving Assistant. Since then has worked throughout the organization in many varying capacities, including Circulation, Reference, and Interlibrary Loan. Recently he was selected by ALA as a member of the 2006-2007 Emerging Leaders program. Over the past year one of his major projects has been working with TSCPL staff to create an organization and layout that will make sense to library customers, facilitate use, and create an exciting user experience.
David King ?Digital Branch & Services Manager, Topeka & Shawnee County Public Library
David Lee King is the Digital Branch & Services Manager at the Topeka & Shawnee County Public Library, where he plans, implements, and experiments with emerging technology trends. He has spoken in the U.S. and Canada about emerging trends, website usability and management, digital experience planning, and managing techie staff, and has been published in many library-related journals. David was named a Library Journal Mover and Shaker for 2008, and writes the Internet Spotlight column in Public Libraries Magazine with Michael Porter. David maintains a blog at http://www.davidleeking.com
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