Date : Jul 26, 2006
Start Time : 11 a.m. Eastern
Length : 01:00:00
- What three questions can resolve most conflicts quickly and effectively?
- What four words can you use to keep people thinking productively?
- What can reduce chronic unhealthy conflicts among staff?
- If chronic conflict is the symptom, what is the disease?
Pat Wagner ?President, Pattern Research
President of Pattern Research (http://www.pattern.com), Pat Wagner is a nationally known library trainer and consultant who specializes in personnel, management, leadership and marketing issues.
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