Date : Jun 13, 2006
Start Time : 11 a.m. Eastern
Length : 01:00:00
Join Andrew Sanderbeck from The People~Connect Institute for this power hour and you'll learn:
- The characteristics of a good coach and the mindset successful coaches have
- The 7 step process of coaching employees with performance issues
- How to deliver constructive feedback to an employee or peer and some of the pitfalls to avoid
- How to control your emotions and to keep your relationships strong even when you're delivering "bad news"
When you're finished with this SirsiDynix Institute presentation you'll have the tools you need to bring your first employee into the office for a coaching session. Will you have the courage and confidence to do it? And what is the cost to your organization for not coaching employees successfully?
Andrew Sanderbeck ?Consultant and Trainer
Andrew Sanderbeck is an adjunct faculty member at the Rockhurst University Continuing Education Center and an expert trainer and consultant on leadership and team development, customer service, and revenue generation for libraries and library systems.
Sanderbeck chairs the Small and Rural Libraries Interest Group of the Florida Library Association and publishes the Library~Connect Newsletter. Andrew presents more than 100 customized keynotes, seminars, and staff development workshops at conferences each year.
Speakers, sound card, 133 MHz Pentium processor, 32 MB RAM, 256-color monitor at 1024x768 resolution, Internet Explorer version 6.0 or higher. Please Note: Audio may not be available on all systems.
Requirements for Archives
|A MP3 player is required|
|Adobe Acrobat required|
|Windows Media player required|
Introducing a conference series you can attend while sitting at your desk!
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