Archived Event

Workplace Culture: Building Positive and Productive Staff Relations

Date : Mar 22, 2006
Start Time : 11 a.m. Eastern
Length : 01:03:53

View Now
Listen Now ?|? Podcast
Supplemental Material
View Now
Listen Now ?|? Podcast

When a workplace "works", key success factors go far beyond technical and professional competencies. Leaders and team members alike need to manage interpersonal interactions, handle unforeseen events, deal with potential conflicts of priorities and interests, cope with changes imposed by technology and staff turnover (etc), find ways to survive stressful times, and so on. Ulla de Stricker outlines some simple yet powerful approaches to building a workplace culture in which everyone is supported and gains maximum job satisfaction (based on the simple fact that people want to feel respected, appreciated, useful, and proud). Regardless of the organizational culture and formal practices governing a workplace, everyone in it can contribute to a trusting and healthy environment.

The session is a modified version of the keynote presentation given at the Third Colloquium on Information Management and Leadership in Veracruz, Mexico in September 2005 ( ). The feedback from the audience was overwhelmingly enthusiastic.

Ulla de Stricker ?Consultant, de Stricker Associates

Ulla de Stricker, in consulting practice since 1992, helps clients deal with the full gamut of knowledge management challenges, bringing to bear decades of experience. Since the late 1970s, Ulla de Stricker held information industry positions with responsibility in the areas of strategy, design, and market client relations. She managed the Canadian operations for DIALOG in the 1980s and built the electronic publishing venture for a Canadian unit of Thomson in the early 1990s. She is well known for her bold vision of the future of the library profession and is a popular speaker at information conferences internationally.