Archived Event

New Tools for Traditional Tasks: How Libraries are Using the Web to Deliver Reference and Homework Help

Date : Oct 22, 2003
Start Time : 12 p.m. Eastern
Length : 00:58:34

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Libraries with budget challenges find that sustaining existing services is hard enough, yet a growing number are able to offer new Web-based services like 24/7 reference and live homework help. Mr. Brady will discuss a series of projects where libraries found interesting ways to fund and staff these services, and, in the process, have strengthened relationships with non-library organizations, raised the library's visibility in the community, and delivered services of demonstrable value to their patrons.

Arthur Brady ?Vice President of Information Services,

Arthur Brady is Vice President of Information Services for Prior to his current role at, Mr. Brady spent most of his 20-year career on the vendor side of library automation, starting with various positions at Dynix from 1984 to 1996, including senior postings in the U.S., Canada and Europe. Most recently, he was VP of LSSI's Reference Division focusing on Web-based reference services. Mr. Brady received his BA and MLIS from Brigham Young University.