2007 Executive Conference: Building Community 2.0

Sunday, February 18
Ballroom, Broadmoor Main (Unless otherwise noted)
9:00-9:10 am Opening/Welcome

Bill Davison, SirsiDynix Chief Sales Officer

As leaders in our communities, information professionals are using new technologies to build stronger interactive environments in our neighborhoods, campuses, and workplaces. The Executive Conference, part of the SirsiDynix 2007 SuperConference, supports the issues and trends in the information marketplace. This year, the conference focuses on enhancing the user experience, learning, increasing productivity by using creative strategies and tools, building partnerships, and using Web 2.0 strategies to build Library 2.0 communities. With real world success stories and tips from your peers, this event will recharge your batteries!
9:10-10:00 am Building Community through Transformational User Experiences

Jerome Nadel, Chief of Global Technical Process & Executive Managing Director, Human Factors International

The Internet has raised the bar for the kind of experiences that library users are expecting from Web sites and services. Library clients expect to find information and complete transactions independently. If technology is hard to use, the result impacts customer satisfaction. Positive user experiences are now mission-critical, strategic imperatives for libraries to fully leverage their capabilities and ensure successful products and services. Nadel shares trends and best practices for user-centered design and usability testing through case studies, including real life examples from both the information and business worlds. Gather tips for creating "smart" portals to meet user expectations, designing Web sites that deliver content and tools and allow communities and learning to bloom.

Supplements: Presentation 
10:00-10:20 am Break
10:20-11:15 am Communities, Learning, and the Internet

Lee Rainie, Director, Pew Internet and American Life Project

New kinds of communities and learning environments are being created through the use of the Internet and other technologies. Rainie discusses his project's recent findings, especially the profound impact ubiquitous connectivity has on the way people interact, participate in groups and communities, and learn. He discusses the implications of his work for libraries and their users.

Supplements: Handout  | Demographic Data
11:15-11:30 am Break
11:30 am-12:30 pm Finding Answers: The Whole Package?

Gary Price, Publisher, ResourceShelf.com, and Director, Online Resources, Ask

Keeping current and finding information regarding community issues and activities is always a challenge, but this lively session provides a context for viewing what's happening in the information industry and the impact of these events on libraries. Stephen Abram interviews industry watcher Price as they look closely at a core function of libraries, finding answers.
12:30-1:30 pm Lunch - Rocky Mountain Ballroom CD
1:30-2:30 pm Social Computing and the New Community Environment

Elizabeth Lane Lawley, Director, Lab for Social Computing, Rochester Institute of Technology

The use of social software today is increasing at an unprecedented rate. Lawley looks at the social tools currently available and on the drawing board, illustrates their uses in various communities, and discusses the potential of these tools for building 2.0 communities

Supplements: Presentation 
2:30-2:45 pm Break
2:45-3:45 pm Social Tools & Libraries

Steven Bell, Associate University Librarian for Research and Instructional Services at Temple University
Helene Blowers, Director, Technology, The Public Library of Charlotte & Mecklenburg County

Many social software tools are available and in development. Our practitioners discuss their experiences with these tools in different types of communities and discuss successful applications in the library and information world.

Supplements (Bell): Handout  | Presentation 

Supplements (Blowers): Presentation 
Part 1 | Part 2
3:45-4:15 pm Networking

Grab refreshments and join discussions of the day's insights and suggested questions. SirsiDynix staff will be at each table to take notes.
4:15-4:30 pm Facilitated Feedback from Table Discussions
4:30-5:30 pm Cocktail Reception - Ballroom Foyer
6:00-7:00 pm The User Experience: Pieces of the Puzzle Fall into Place

Stephen Abram, VP Innovation, SirsiDynix


Libraries are at a great tipping point. Thereís a return to the focus on the new end user. Abramís special presentation will help assemble the many puzzle pieces strewn around the floor into a picture of what the user experience needs to be in the future. How will libraries remain highly relevant in our communities: to learners, scholars, and others with whom we interact? As chief strategist of the SirsiDynix Institute, Abram will share SirsiDynix research and provide structure to his comments found in his popular blog, Stephenís Lighthouse, and in international speeches.
Monday, February 19
8:15-10:00 am Opening/Welcome - International Center

Bill Davison, SirsiDynix Chief Sales Officer

SirsiDynix SuperConference Opening Keynote
10:00-10:30 am Break
10:30-11:30 am Next Generation Communities

Kenneth Peterson, Coordinator of Services to Libraries for the Boston Regional Library System

Melanie Damsker, Manager of Special Events and Programs at the Boston Public Library Foundation

The issue of attracting "young professionals" has become important to the library industry on a couple of levels. Of course, the most obvious is the great need to recruit/retain young professionals. But there is another one that is equally important. Libraries have struggled to keep up with the recent, huge technological advances in order to retain their relevance for young people in their community, not only in terms of the holder/distributor of information – but also as a viable community center for learning, knowledge, and event space. This session reflects several perspectives regarding this issue on the broadest sense of the community as a whole, so that we can see where the library fits into this community.

Supplements: Presentation 
11:30 am-Noon Table Discussions
Noon-1:00 pm Lunch
1:30-2:30 pm Building Learning Communities

Elizabeth A. Unger, Vice Provost for Academic Services and Technology, Dean of Continuing Education, Professor of Computing and Information Sciences, Kansas State University

Academic campuses, whether they are schools, universities or colleges, are challenged with developing state-of-art facilities and networks that connect with the way people learn today. This session looks at how connected campuses bring together libraries, faculty, administration, IT, alumni, and students to build thriving learning communities.

Supplements: Presentation 
2:30-3:00 pm Break
3:00-4:30 pm Learning from the Web Successes

Stephen Abram, VP Innovation, SirsiDynix

Focusing on the top trends in the information world, Abram looks at how libraries can learn from such sites and tools as MySpace, Facebook, Meebo, and YouTube to build communities and work collaboratively with their clients. Libraries can compete in the challenging and changing information world by focusing on what they do well, rather than outright copying other successful Web presences. Abram explores the big successes and how SirsiDynix has positioned its products to support transformations. He concludes with a facilitated discussion of thoughts, ideas, and questions from the previous two days.
4:30-5:30 pm Executive Closing Reception (Fountain Room)